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Case Study

Deka Office Mobile

From Enterprise Bloat to a Single-Action Layer

Deka Office (Kontora) is a powerful enterprise document management platform. On desktop, dense functionality is a strength. On mobile, that same density becomes friction.

This project redefined the app as a speed-first action layer for high-frequency workflows, instead of a full mobile replica of desktop configuration depth.

The core problem was enterprise feature bloat on mobile: users needed fast decisions and approvals, not full admin depth.

I redesigned the experience around an 80/20 action model, centered on critical workflows such as signing, reviewing, and document lookup.

The result was a faster mobile interaction model with lower cognitive load and stronger execution speed for day-to-day enterprise tasks.

Role: Product Designer (mobile strategy and UI/UX execution)

Scope: Information architecture simplification, action-priority workflows, and gesture-driven interaction patterns.

Collaboration: Balanced user experience goals with technical delivery constraints across mobile wrapper architecture and web-view fallback paths.

Deka Office Mobile — case study hero visual

Product: Deka Office Mobile — an enterprise document workflow companion for approvals, signatures, and review on the go.

Problem: Desktop-level breadth was valuable on web, but on mobile it introduced feature noise when users needed immediate action.

Objective: Shift the mobile experience from configuration depth to execution speed, clarity, and reliable task completion.

Mobile Execution Priorities

The Big Three (under 30 seconds): Electronic signature, task review, and file search.

Bloat Removed: Deep configuration and settings menus moved out of the mobile default surface.

Primary Personas: Executives who need rapid approvals and field workers who upload or check documents in motion.

Technical Constraint: Wrapper architecture with native-feeling core interactions and web-view fallback for edge cases.

The legacy interface was built for power users on large screens, not touch-first mobile usage.

This created information overload (15+ links and deep menus), interaction errors on touch, and high action latency for simple tasks like signing or approval.

The redesign objective was not feature parity, but task completion velocity for high-frequency micro-moments.

Instead of porting the full desktop stack, the app was positioned as an action layer. The mobile surface contains the critical 20% of actions that drive 80% of daily productivity.

80/20 Comparison
Feature Category Web Dashboard Mobile App
Philosophy Deep Configuration Instant Action
Navigation Multi-level Sidebar Single Central Hub
Interaction Multi-click Paths One-Finger Gestures
Scope 100% of Features Critical 20%

A single high-performance document hub handles core lifecycle actions with clear visual state communication.

Dense labels were replaced with color-coded icons and status hierarchy so users can scan large lists quickly.

A dual swipe model reduced UI clutter: swipe right for quick approval/signature, swipe left for archive/pin.

Technical implementation used a native core for speed-critical flows and a seamless web-view bridge for rare edge-case settings.

The mobile system preserves speed-critical paths in a native layer while routing edge-case configuration to a web-view bridge. This keeps common actions lightweight without sacrificing enterprise coverage.

Planned snippet: native-first task flow with web-view fallback for advanced settings.

Ordered flow from authentication through multi-select actions and settings in the "Mano Dokumentai" hub.

Scroll horizontally to browse screens, then click any image to expand.

75%
Faster task completion for core mobile actions
15s
Typical action time from notification to completion
Low
Reduced cognitive load through context-specific interfaces
0
Near-zero relearning thanks to familiar gesture patterns

Enterprise mobile design is often about editing, not adding. Removing low-value complexity can create more impact than shipping more screens.

Once learned, gestures become invisible shortcuts that let users act without cognitive overhead.

Wrapper constraints can be strategic when used intentionally: native where speed matters, web-view where coverage matters.

Next, I would explore voice-assisted search to reduce time-to-document for workers in motion and further improve one-handed field usability.